At 7reel, your privacy is more than a legal obligation — it is a core value we have upheld since the very first day this platform launched. This document clearly explains how we collect, use, store, and protect your personal data as our member.
The foundation of our commitment to protecting the personal data of all Malaysian members
7reel only collects personal data that is strictly necessary to deliver our services. We do not collect excessive or irrelevant information beyond what is operationally required by the platform. Every piece of data we request — whether during registration or while using the platform — has a clear and lawful purpose under Malaysian law.
All members' personal data 7reel is stored on servers protected with 256-bit SSL encryption — the same security standard used by Malaysia's leading banks such as Maybank and CIMB. Access to member data is restricted solely to personnel who require it to carry out their duties.
7reel will not sell, rent, or transfer your personal data to any third party for marketing or any other commercial purpose without your explicit consent. This is a commitment we will not change without clear notice and your renewed consent.
Privacy Policy 7reel prepared in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. We recognise that compliance with local privacy law is not optional but an obligation, and we take this responsibility seriously across every aspect of our operations.
Every member 7reel have the right to access, correct, update, and in certain circumstances, request the deletion of their personal data. We provide clear channels for you to exercise these rights without unnecessary hassle.
7reel is committed to being fully transparent about how we use your personal data. This Privacy Policy is written in plain, straightforward language — not confusing legal jargon — so that every Malaysian member can clearly understand their rights and protections.
This Privacy Policy ("Policy") explains how 7reel ("we", "platform") collects, uses, discloses, and safeguards your personal data when you use our website and services. This document has been prepared in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and forms part of your agreement with 7reel. By registering for or using our platform, you agree to the terms set out in this Privacy Policy.
7reel is an online entertainment platform operating for players in Malaysia. We take personal data protection very seriously and are committed to ensuring that all information you share with us is handled with care, kept secure, and managed in accordance with applicable laws.
This policy applies to all information collected by 7reel via:
Important Note: This Policy should be read in conjunction with Terms & Conditions 7reel. In the event of any conflict between the two documents on matters of privacy, this Privacy Policy shall take precedence.
7reel collects your personal data through two primary means — information you provide directly, and data collected automatically when you use our platform.
Data You Provide Directly:
Automatically Collected Data:
7reel does not directly collect credit or debit card information. All financial transactions are processed through secure third-party payment gateways that comply with PCI-DSS standards. Your payment data is never stored directly on 7reel.
The personal data we collect is used for legitimate and transparent purposes. 7reel uses your data solely for:
We will not use your personal data for any purpose beyond those stated above without first obtaining your consent.
7reel does not sell or transfer your personal data to third parties. However, in the course of lawfully operating the platform, we may share limited data with the following categories of parties:
All third parties we work with are required to comply with strict data protection standards. We ensure that appropriate contractual agreements are in place before any data sharing takes place. 7reel remains accountable for how your data is handled by third parties acting on our behalf.
7reel implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:
While we implement robust security measures, no security system can guarantee absolute protection. If you suspect your account has been compromised, please contact our support team 7reel immediately at [email protected] or via live chat on the platform.
7reel retains your personal data for as long as your account remains active or as long as necessary to provide services to you. Our data retention periods are as follows:
Once the retention period has ended, your personal data will be securely deleted or anonymised in accordance with our data management procedures. Anonymised data may be retained for statistical and analytical purposes and cannot be used to identify you personally.
7reel uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. Please note, however, that disabling essential cookies may affect the functionality of the platform 7reel and your gaming experience. Optional cookies can be disabled without affecting the core functionality of the platform.
Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you as a member 7reel holds certain rights with regard to your personal data. We fully respect and support the exercise of these rights:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request a correction to any personal data about you that is inaccurate or incomplete.
Under certain circumstances, you may request the deletion of your personal data that is no longer required.
You may object to the processing of your personal data for direct marketing purposes at any time.
You have the right to receive your personal data in a structured, reusable format where applicable.
You may request a restriction on the processing of your data under certain circumstances while a dispute is being resolved.
To exercise any of the rights above, contact us by email at [email protected] by stating the right you wish to exercise and your account details. We will endeavour to respond to your request within 30 calendar days. For more complex cases, we may require up to 60 days and will notify you if additional time is needed.
Please be aware that certain data deletion requests may not be fully fulfilled if we are required by Malaysian law to retain that data — for example, financial transaction records required under tax or AML laws. In such cases, we will inform you of the reason why your request cannot be fully accommodated.
Platform 7reel is strictly for users aged 18 years of age and above. We do not knowingly collect or process personal data of individuals under the age of 18. Account registration by minors is strictly prohibited and will result in immediate account closure.
If we discover that personal data of a minor has been collected inadvertently, we will take immediate steps to delete that data. If you believe a minor has registered on our platform, please contact us immediately at [email protected] so that we may take the appropriate action.
7reel also fully supports efforts to protect children from exposure to online gambling, including providing information and resources to parents and guardians to help monitor their children's online activities.
7reel reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or changes to the services we offer.
When we make significant changes to this Policy, we will notify you through one or more of the following methods:
The "Updated" date at the top of this page reflects the date of the most recent amendment. Your continued use of the platform 7reel after the notice of amendment is considered acceptance of the amended Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your privacy.
If you have any enquiries, concerns, or wish to exercise your rights regarding personal data at 7reel, please contact us through the following channels:
Please clearly state in your enquiry that it relates to privacy and data protection, and include your username or account email to help us process your request more efficiently. We aim to respond to all privacy-related enquiries within a reasonable timeframe.
We continually measure and enhance our data protection standards to ensure the personal data of our members 7reel remains safe and secure at all times.
Data based on internal operational records and independent third-party audits.
This Privacy Policy should be read in conjunction with Terms & Conditions ours that together form the complete agreement between you and 7reel. Your personal data is protected with 256-bit SSL encryption and we are fully compliant with Malaysia PDPA 2010. For any enquiries regarding your privacy or data rights, please contact us at [email protected]. We also encourage you to read the Responsible Gaming us for information on player protection.
Your personal data is always safe with us. Register for free today and enjoy a secure, fair, and entertaining gaming experience with the growing community of Malaysian players at 7reel.